‍The values we live by at build3

We have written these values in how a build3 team member plan, works and behaves, these are not just fancy aspirational words we have written, we use our values EVERY SINGLE DAY. They help us in making personal and business decisions, we use values in:

• Making key decisions in our projects when we are at a crossroad. 
• Selecting and providing feedback to team members, founders, vendors, investors, and other stakeholders.
• Planning our tasks and prioritizing them.

How we plan - 

• Consider all stakeholders:

• Think from a 360 degree perspective. Think about all stakeholders and their needs, collect data where applicable and possible; Be a design thinker. 

• Logic and data back the best ideas: 

• Disagreement is good, disagreement leads to discussion, leads to bringing together ideas, leads to better solutions, leads to personal learning and growth. It is our responsibility to bring our A-game to discussions that we are a part of, we must argue our point with passion AND with data, we must be open to other people’s potentially superior ideas and that's how we will truly deliver world class outcomes AND achieve the best version of ourselves (ref: ray dalio’s principles for life and work)

• Goal thinking vs task: 

• Understand the big picture (or goal) and then create a series of tasks to achieve the foal, vs getting caught up in the tasks and realize later that they are not helping you achieve your goals. Always ask  yourself before undertaking any major new activity, “whats the goal of this activity?” and you will find that your tasks will automatically get aligned

How we work - 

• Consumer is the king: 

• We at build3 are responsible for raising the consumer's awareness of their rights through education,product labelling, appropriate and helpful marketing communication, full details of contents and composition and promotion of safe usage and disposal of their products and services.

• Documenting is religion: Write everything down

• Literally (Verbal conversations leave a lot of ambiguity, and just plain forgetfulness which leads to inefficiency.
• Written communications help with audits, recall, clarity, and is just good professionalism. DO IT!) 

• Focused thinking and working: True single threading, plan well (use 6 pagers)
• We want to measure things the right way: Creating operational goals and measuring successes based on 3 Ps. 

• People: People are the lifeblood of our society, treating everyone fairly and respectfully. 
• Planet: Working for environmental and ecological benefit. 
• Profit: Generating profits enough for sustainable growth.

• Focus on your core, outsource the rest: 

• Outsource almost everything, retain only our special sauce or where external vendors are not world class/culturally aligned (it is our responsibility to find the best partner possible for each area where we control strategy, kpis and accountability)

• Alignment is key (Fit-for-purpose + Fit-for-organization): 

• Join for common cause (our stakeholders will have alignment of purpose and values prioritized vs presence of all required skills, 'wants to do it' vs 'can do it' - ideally both!)

• Collaborate and Learn: 

• Almost everything is better together, lean on your peers, lean on friends, lean on professionals outside the organization to improve your understanding and approach. You will need humility, to do so well. You will crush it if you do it with sincerity. Don’t think of the world in purely transactional terms or in win-lose terms, share freely and ask freely, good stuff happens to those that do.

• Be passionate about creating world class outcomes for your customers (Output is a muscle, flex it gloriously!!):

•  Always be shipping, create frequent output. Don't talk about creating output or worse - procrastinate, if you do - you have no place here. A wise man once said - the quantity of input doesn't matter, the quality of output does.

• Think from a first principle perspective: 

• Don't just bring your old ideas and replicate them here. Challenge yourself to think of the best new ideas based on your experience, be innovative, be creative, explore (it's not ok to say, this is how it always happens or happens at XYZ, make the argument of why this method/approach is best for us, now).

• The power of why: 

• Be straightforward. Explain your reasons to your colleagues, to your customers, to anybody that asks :) It's your job (hat tip to simon sinek)

• Focus during meetings: 

• People have important things to say, let's not disrespect them and keep our phones and gadgets away during meetings (yes even remote ones!)

• Tech is your friend, hug it out: 

• Use tech to improve the customer experience, and internal operations efficiency from day 1 (data and consistency improves outcomes for all stakeholders). Tech is not a magic bullet in and of itself, if you have a stated objective and passion to achieve it, tech will enable you to do it faster, more often, and with more consistency. 

• Be cool, be teal: Honoring our first community, our team, using teal organizational principles in our daily work lives - we treat organisations as living entities, to realise their full potential.

• Self Management : You are free to create impact, do so responsibly (and collaboratively). Systems where people have high autonomy, coordination, accountability, & distributed power/control.
• Wholeness : Environment for people to reclaim their inner wholeness, where they fully express themselves.
• Evolutionary Purpose :Strategies based on what the world demands, with agile practices that sense & respond.
• Distributed authority ftw: We have a distributed decision making and management operating system vs top-down, hierarchical. You probably have not experienced this model elsewhere and it will be disorienting at first.  (Read: teal management, reinventing organizations, holacracy)
• Self manage, do amazing: While there will be high levels of freedom to choose what you do and how you go about it, you will also be held accountable. We trust you, you should trust yourself, and fully commit yourself to doing amazing work… you don’t need a manager to tell you what to do (you’re expected to manage yourself). Open yourself, take in what's going on around you, and pursue what feels like it will create the best darn value for our mission and its stakeholders (keeping in mind your personal super powers!!! If you’re the Flash, don't try to destroy buildings, leave that to the Hulk - oh sh!t, did I just crossover from dc to marvel?! Hey, it felt right :p)

• Distribute everything - especially authority + wealth:

• Wherever possible we will distribute ownership to maximize alignment as well as distribution of value creation (and consequently contribute to reducing the wealth divide). (Read: Employee owned companies and cooperatives, eg John Lewis partnership. Manusra cooperative coffee).

How we behave - 

• Relationships and conflict - be loving not warring ♥ 

• While it is possible to change other people, that is not our place to do. We must look inwards and take responsibility to change ourselves. We take ownership of our thoughts, beliefs, words and actions. We don’t spread rumors. We don’t talk behind someone’s back. We don’t blame problems. 

• Be empathetic, be a teacher: 

• Truly care for and support your team in their learning journey and their day to day execution (help people learn and be socratic when a teaching opportunity presents itself.

• Respect:

• We behold human right values: Grounded in the human right principles proclaimed in the Constitution of India that “all persons are born free and equal in dignity and rights”, we at build3 are committed to providing services by advancing human dignity and respecting human rights.We are committed to eliminating child labour, human trafficking and forced labor from our supply chain.

• Strength in diversity, strength from security: 

• Be sensitive and accepting of different beliefs, backgrounds and practices - our diversity is our strength. Feeling safe and secure in one’s own skin is important to flourish individually and as a team, a safe environment unleashes one's true potential. It is our combined responsibility to create that environment for our peers and ourselves.

• Curiosity is A-M-A-Z-I-N-G: 

• Don't pretend to know, ask questions... the truly wise ask questions, don't be proud and pretend to know the answers. (Anybody can ask a question of anybody and should expect an answer.)

• Conscientiously towards our minds:

• Non violent communications, providing experienced based ideas, vs providing solutions 
• Meditate, its like yoga for the mind 
• Maximize good vibes: We aim for a work environment where we all feel enthused to come in to work everyday (politics and pettiness have no place here, don't create artificial stress for yourself and others. 
• People who reflect and learn are critical: We believe in second chances, but not thirds 
• Ethics and Integrity: We are bound to operate from a foundation of integrity and ethical conduct, respecting our fellow beings through our employees, business partners, suppliers and customers.We don’t encourage practices  that  are  abusive,  corrupt,  or  anti-competition.

• Conscientiously towards our body:

• Take breaks when you need them, practice regular fitness.
• It's important to show self love: We aren’t going to be good at anything if we aren’t in good shape... be good to yourselves! Be mindful of your eating, exercise, meditation and other practices. (our policies will support you!).

• Conscientiously towards our stakeholders:

• People are the lifeblood of our organization and this world, lets treat each other warmly and fairly.
• Sherpa nature when helping founders or when working with colleagues.

• Conscientiously towards our planet:

• We procure locally to reduce carbon due to unnecessary travel and packaging. 
• Be regenerative: Lets operate in a green, healthy, natural... Nature friendly... Low, zero carbon, regenerative way (Read: donut economics). Be considerate of people and the planet and they will be considerate to you. Find harmony.

• Conscientiously towards our goal:

• Purpose AND Profit (not OR): In the long run, there are no trade- offs between purpose and profits. If we focus on purpose, profits will follow.
• At build3, we will give thrust to innovate and invest in products, technologies and processes that promote the wellbeing of society. This must be a continuous cycle, which leads to layer upon layer of improvement. 

• Be radically transparent: 

• Be transparent with practically everything. If our learnings can help others grow and create impact, they didn’t steal your mojo, they multiplied it! (Read: google open sourcing its big data technologies within 2 years of discovery, or tesla open sourcing its patents). If sharing information can empower more people or get them on the same page so it doesn’t always feel like you’re swimming against the tide, would it be a wonderful world? Lets live in this world.

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